Artificial Intelligence


CO— Guide to Artificial Intelligence

From business planning to tax prep to content generation, artificial intelligence is fast-becoming the go-to tool for busy entrepreneurs who want to maximize time savings with cost-effective solutions. But getting started with AI can seem intimidating to some. We're here to help you embrace that learning curve! Together with our partners at Microsoft, we've put together resources that demonstrate the myriad ways small businesses can use AI to get ahead, as well as next steps to help you learn how to use these tools with confidence. Let's get started on this AI journey! 

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AI for Small Business 101: How to Get Started

Here's how small business owners can effectively implement artificial intelligence into their workflows, with practical tools and strategies for success.

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AI Tools That Can Help You Start, Run, and Grow Your Small Business

Can AI help your company succeed? Learn what AI technologies involve and how small businesses achieve optimal outcomes with AI-powered platforms.

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Microsoft is committed to developing responsible AI solutions and helping small businesses learn how to use AI to grow robust companies. Explore learning paths from Microsoft, a trusted source for AI skills, and get ready to power AI transformation at your company.
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Using AI at Your Business

AI Tools for Business Finances

These AI tools can help with anything from tax prep to creating detailed financial strategies.

 

8 AI Tools to Improve Financial Planning for Your Business

Discover the power of AI in financial planning with tools that streamline processes, offer personalized insights, and foster strategic growth.

A woman stands behind the counter at a cafe, typing on a laptop. The woman has long brown hair and she wears a dark denim apron over a lavender button-up shirt and jeans. The cafe is all white, with the shop's offerings listed on signs along one of the walls. The L-shaped counter holds a large coffee machines and stacks of paper cups.

AI Shortcuts to Prepare for Tax Season

Discover the benefits and limitations of artificial intelligence-powered tax preparation plus shortcuts and prompts you can leverage.

A young woman is seated at a table. She is holding up a piece of paper in her right hand and using a calculator in her right hand to help her determine how much she owes to the IRS.

AI and Your Employees

Improve Customer Service With AI

From customer assistance chats to support ticketing, these AI tools can help you serve your customers more efficiently.

 

8 AI Tools and Features to Enhance Your Customer Service Experience

Discover top artificial intelligence tools and features to improve your business’s customer service experience, from conversational chatbots to data analytics.

A woman customer service representative is talking on the phone with the customer. She is wearing a headset. She has a look of concern on her face.

How AI Can Help You Serve Your Customers Better

Artificial intelligence tools help your customers get the support they need faster without adding to the headcount of your service team.

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AI Tools for Content Creation

From writing social media posts to graphic design and video editing, these tools can help you create various types of content for your small business.

 

9 AI Tools to Streamline Content Creation (Besides ChatGPT)

These artificial intelligence-powered tools can help small businesses tackle blog and social media writing, graphic design, and audio/video content.

A young woman sits at a table in her workshop and works on a laptop. She has center-parted honey blonde hair and wears a black-and-white striped shirt and a measuring tape draped around her neck. The workshop has white walls and is filled with shelves and cubbies of rolls of fabric and thread. In the foreground are white, yellow, and dark orange fabric, sitting in rolls on the table.

Best Practices for Small Business AI Content Creation

Considering embracing artificial intelligence (AI) in your small business? Here's what you need to know about using AI to create content for your business.

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6 Smart AI Tools to Create Better Graphics and Photos

These artificial intelligence tools can help you improve the quality of images, graphics, and icons you use to convey your brand’s personality.

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How to Use AI Tools to Write Your Product Descriptions

These AI product description generators help you save time, create text that boosts sales, and improve your SEO results.

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Top Ways for Small Businesses to Leverage AI

Hiring employees, monitoring customer sentiment, and boosting cybersecurity are just three of the myriad ways AI can assist in the running of your small business.

 

3 Unexpected Ways AI Will Change Small Business

Business owners are finding new ways to leverage artificial intelligence for growth and efficiency as this technology continues to evolve.

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Additional Tips for Using AI

From workflows to sales, here are some additional ways your small business might benefit from implementing AI tools.

 

AI and E-commerce: Simplifying the Sales Process

AI can help e-commerce stores provide a unique shopping experience, serve customers at all times, and spot trends in their sales data.

A woman leans over an open laptop on a wooden table. The woman has long dark hair and wears a black shirt and red pants. She has one hand on the laptop's trackpad. Cardboard boxes sit on either side of the laptop on the table and fill the shelving unit behind the woman. Also on the table are a calculator, a roll of packing tape in an orange holder, a notebook and pen, and a pair of black boots ready to be packed into the open box next to it.

AI and CRM: Combining Two Powerful Technologies to Grow Your Small Business

Learn how AI integrations for CRM platforms can help sales, marketing, and customer service teams grow your business.

A man and a woman stand at a wood-topped counter in a cafe and look at the screen of an open laptop. The woman stands on the right and has her mouth open as if she's saying something. Her hands are on the keyboard and she wears a pale green button-up shirt and glasses. The man leans forward slightly to look at the laptop; he is bald with a graying beard and he wears a blue-and-white polka dot shirt and a light gray jacket. Behind the couple are a coffee machine, shelves holding mugs and glasses, and a large blackboard with a menu listing teas of the day and various milk additions.

What Is AI-Powered Business Automation?

AI-powered business process automation (BPA) streamlines internal workflows and improves customer experiences. Discover automation uses and benefits alongside actionable implementation examples.

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The Impact of AI on Business Phone Systems

Discover innovative ways artificial intelligence technologies transform communications and help companies improve customer experiences, productivity, and security.

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